Hello, my name is Vaibhav Shah and I am an Agent & Application Support Analyst currently based in North York, ON. I have been working with Pineapple since Wednesday, February 9, 2022. With a strong educational background in Support Analysis, I have gained extensive knowledge and expertise in providing exceptional support and resolving technical issues efficiently. I am fluent in English and possess three years of industry experience. With a professional demeanor and a commitment to customer satisfaction, I strive to deliver excellent service and contribute to the success of the organization.